James Ivan

Abella

Graphic designer


social media manager

Abstract Art Deco Logo Icon Design

About Me

Hi! I’m James a recent Surge graduate with a passion for social media strategy. Skilled in content creation, community engagement, and growing brand awareness. See my work!

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Work Experience

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2022-2023

Awesome OS (Albert account)

Customer Service Representative

Flatworld Solutions

Customer Service Representative


2023-2024

  • Assisting customers with setting up and managing their Albert accounts and linking bank accounts.


  • Resolving customer complaints: Addressing customer concerns in a professional and emphatetic manner, working towards solutions, and potentially escalating issues if needed.



  • Responding to Emails: Answer customer inquries related to products, orders, shipping, returns, and other services via email.


  • Documenting Interactions: Keep detailed records of all customer interactions, inquiries, complaints, and resolutions.
Sketchy Beige Rose Element
Hand Drawn Branch of Brown Flower Element.

My Certificates

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Sketchy Beige Bellflower Element
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Minimal Vector design Illustration Template Collection

Hardskills

  • Canva
  • Trello
  • Google Drive
  • Google Sheet
  • Google Calendar
  • Capcut
  • Flodesk
  • Asana
  • Slack
  • Wix

Softskills

  • Creativity
  • Adaptability
  • Multitasking
  • Time Management
  • Critical Thinking
  • Problem Solving
  • Attention to Detail
  • Resilience
Hand Drawn Branch of Brown Flower Element.
Hand Drawn Branch of Brown Flower Element.
Minimal Vector design Illustration Template Collection
Search Bar Element

Services Offered

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  • Content Writing
  • Content Calendar
  • Basic Graphic Design
  • Basic Video Editing
  • Post Creation
  • Customer Support
  • Engagement
  • Moderation
  • Performance Tracking
  • Monthly Report
  • Other Specific Tasks
Minimal Vector design Illustration Template Collection
Search Bar Element

Sample Graphics

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GROW YOUR ACCOUNT WITH ME!

Corner brown aesthetic curve
Hand Drawn Branch of Brown Flower Element.
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SCHEDULE A CALL

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People Looking at Different Fabrics


Phone/Whatsapp

0948-369-8039


Email

jamesivanabella@gmail.com


Telegram

@JIA303